Shipping policy

Shipping Policy for Editors Keys

1. General Information All orders are subject to product availability. If an item is not in stock at the time you place your order, we will notify you and refund you the total amount of your order, using the original method of payment.

2. Delivery Location Items offered on our website are only available for delivery to addresses in the countries listed on our website. Any shipments outside of these countries are not available at this time.

3. Delivery Time An estimated delivery time will be provided to you once your order is placed. Delivery times are estimates and commence from the date of shipping, rather than the date of order. Delivery times are to be used as a guide only and are subject to the acceptance and approval of your order. Unless there are exceptional circumstances, we make every effort to fulfil your order within 5 business days of the date of your order.

4. Shipping Costs Shipping costs are based on the weight of your order and the delivery method. To find out how much your order will cost, simply add the items you would like to purchase to your cart and proceed to the checkout page. Shipping charges will be displayed before you complete your order.

5. Damaged Items in Transport If there is any damage to the packaging on delivery, contact us immediately at

6. Questions If you have any questions about the delivery and shipment or your order, please contact us at

7. Customer Responsibility for Shipping Address Customers are responsible for accurately providing their shipping address during the order process. If customers enter an incorrect shipping address, they must resolve the issue directly with the courier. Editors Keys cannot be held responsible for any shipping issues that arise after the order is placed. It is the customer's responsibility to address any discrepancies with the courier. For assistance, customers can contact the couriers directly at the following numbers:

  • Royal Mail: +44 (0)345 774 0740
  • DPD: +44 (0)121 275 0500
  • UPS: +1 (800) 742-5877 (US) / +44 (0)345 787 7877 (UK)
  • USPS: +1 (800) 275-8777
  • DHL: +1 (800) 225-5345 (US) / +44 (0)844 248 0844 (UK)